Privacy policy

This Privacy Policy applies between you, the User of this Website, and Holiday Fairy UK Ltd, the owner and provider of this Website. Holiday Fairy UK Ltd takes the privacy of your information very seriously. This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This Privacy Policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: /terms-and-conditions/.

Please read this Privacy Policy carefully.

Definitions and Interpretation

1. In this Privacy Policy, Data means information you provide or that is collected in relation to the Website. Cookies means small text files and, where relevant, similar browser storage. Data Protection Laws means applicable data-protection legislation; GDPR means the UK General Data Protection Regulation. Holiday Fairy UK Ltd, we or us means Holiday Fairy UK Ltd, incorporated in England and Wales, company number TBC, registered office 21A Wenthill Close, Ackworth, West Yorkshire, WF7 7LP. UK and EU Cookie Law refers to applicable rules on cookies and similar technologies, including the Privacy and Electronic Communications Regulations 2003 as amended. User or you means a visitor other than our employees or consultants acting in that capacity. Website means holidayfairy.co.uk and its subdomains unless expressly excluded.

2. In this Privacy Policy, unless the context requires a different interpretation:

a. the singular includes the plural and vice versa;

b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this Privacy Policy;

c. a reference to a person includes firms, companies, government entities, trusts and partnerships;

d. "including" is understood to mean "including without limitation";

e. reference to any statutory provision includes any modification or amendment of it;

f. the headings and sub-headings do not form part of this Privacy Policy.

Scope of this Privacy Policy

3. This Privacy Policy applies only to the actions of Holiday Fairy UK Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website, including, but not limited to, any links we may provide to social media websites.

4. For purposes of the applicable Data Protection Laws, Holiday Fairy UK Ltd is the "data controller". This means that Holiday Fairy UK Ltd determines the purposes for which, and the manner in which, your Data is processed.

Data Collected

5. We may collect the following Data, which includes personal Data, from you:

a. name;

b. contact Information such as email addresses and telephone numbers;

c. IP address (automatically collected); in each case, in accordance with this Privacy Policy.

How We Collect Data

6. We collect Data in the following ways:

a. data is given to us by you; and

b. data is collected automatically.

Data That is Given to Us by You

7. Holiday Fairy UK Ltd will collect your Data in a number of ways, for example:

a. when you contact us through the Website, by telephone, post, e-mail or through any other means;

b. if an account service is introduced and you register with us;

c. if you enter a competition or promotion we operate under its separately published terms;

d. if a marketing service is introduced and you choose to receive communications from us;

e. when you use our services; in each case, in accordance with this Privacy Policy.

Data That is Collected Automatically

8. To the extent that you access the Website, we will collect your Data automatically, for example:

a. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

b. we will collect your Data automatically via cookies, only in line with your Website privacy choices and applicable consent requirements. No analytics or advertising service is currently configured. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".

Our Use of Data

9. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

a. internal record keeping;

b. improvement of our products / services;

c. contact for market research purposes, which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website; in each case, in accordance with this Privacy Policy.

10. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).

11. If an account service is introduced and you register to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

12. We may use your Data to show you Holiday Fairy UK Ltd adverts and other content on other websites. If you do not want us to use your data to show you Holiday Fairy UK Ltd adverts and other content on other websites, please turn off the relevant cookies (please refer to the section headed "Cookies" below).

Who We Share Data With

13. We may share your Data with the following groups of people for the following reasons:

a. our employees, agents and/or professional advisors - to research markets and visitors; in each case, in accordance with this Privacy Policy.

Keeping Data Secure

14. We will use technical and organisational measures to safeguard your Data, for example:

a. if an account service is introduced, access must be controlled with appropriate authentication.

b. we must use appropriate access controls for received enquiries and production systems. The current Website has no enquiry database.

15. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: admin@holidayfairy.co.uk.

16. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data Retention

17. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy or until you request that the Data be deleted.

18. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your Rights

19. You have the following rights in relation to your Data:

a. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

b. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.

c. Right to erase - the right to request that we delete or remove your Data from our systems.

d. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.

e. Right to data portability - the right to request that we move, copy or transfer your Data.

f. Right to object - the right to object to our use of your Data, including where we use it for our legitimate interests.

g. Right to complain - the right to raise a complaint with us directly about how we handle your Data.

20. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: admin@holidayfairy.co.uk.

21. If you have a complaint about how we handle your Data, please contact us in the first instance via this e-mail address: admin@holidayfairy.co.uk. We will acknowledge your complaint within 30 days, investigate and respond without undue delay and inform you of the outcome.

a. If you are not satisfied with the way your complaint is handled by us, you may refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.

22. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to Other Websites

23. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the Privacy Policy or statement of other websites prior to using them.

Changes of Business Ownership and Control

24. Holiday Fairy UK Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Holiday Fairy UK Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

25. We may also disclose Data to a prospective purchaser of our business or any part of it.

26. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

27. This Website may place and access certain Cookies on your computer. Holiday Fairy UK Ltd uses Cookies to improve your experience of using the Website and to improve our range of services. Holiday Fairy UK Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

28. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

29. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Holiday Fairy UK to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

30. The categories available on the current Website are essential preference storage and optional functional storage. Analytics and advertising are inactive. See the current schedule below for names, purposes, retention and choices.

31. You can find a list of Cookies that we use in the current Cookie and Storage Schedule below.

32. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies, but this can be changed. For further details, please see the help menu in your internet browser. You can switch off Cookies at any time, however, you may lose any information that enables you to access the Website more quickly and efficiently.

33. You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

34. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

35. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

General

36. You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this Privacy Policy where we reasonably believe your rights will not be affected.

37. If any court or competent authority finds that any provision of this Privacy Policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Policy will not be affected.

38. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

39. This Agreement will be governed by and interpreted according to the law of England and Wales. Disputes are subject to the jurisdiction of the English and Welsh courts, subject to mandatory local rights that cannot lawfully be excluded.

Changes to This Privacy Policy

40. Holiday Fairy UK Ltd reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Changes will be posted on the Website. Where new purposes require consent, we will request it; continued browsing does not supply that consent.

You may contact Holiday Fairy UK Ltd by email at admin@holidayfairy.co.uk.

Attribution

41. This Privacy Policy was created using a document from Rocket Lawyer (https://www.rocketlawyer.com/gb/en).

This Privacy Policy was created on 1 September 2026.

Cookies

Current Website Processing Details

Enquiry forms open a draft in your email application for you to review and send to info@holidayfairy.co.uk. The Website itself does not submit the message to a form service or store it in an enquiry database. Your email provider and our receiving email provider process the message. We receive it only when you send it.

We use the name, reply email, destination, dates, traveller counts, preferences and message you send to research and respond to your request. Providing these details is voluntary; without contact information we may be unable to reply. Do not include passport numbers, payment information, children's names or detailed medical information. Enquiries do not subscribe you to marketing; newsletter controls are currently disabled.

The proposed basis for answering voluntary enquiries and essential security logs is legitimate interests, subject to completing the operator's assessment. Optional saved-place storage relies on consent. Applicable legal obligations may require certain records. The local server records request URLs, timestamps, response status and connecting addresses for diagnostics; URLs can also contain searches or enquiry subjects, so avoid sensitive information in them.

Matching runs in your browser against the editorial destination list. It does not make decisions with legal or similarly significant effects. Hosting and email provider identities, international processing locations, applicable transfer safeguards and the operational mailbox/log retention schedule still require confirmation before launch. Retention must be limited to what is needed for the request and justified follow-up, complaints or legal obligations.

You can object to legitimate-interest processing and direct marketing. See your privacy rights for requests. UK rights requests are generally answered within one month, subject to applicable verification, extensions and exceptions. You may complain directly to the ICO; contacting us first is not a condition of that right. Applicable local rights remain available to visitors outside the UK.

Current Cookie and Storage Schedule

This schedule replaces the example cookie names in the supplied documents. Local storage is a similar technology covered by our privacy choices.

Use “Your privacy choices” in the footer to change or withdraw consent. Rejection deletes persistent saved-place storage; saves can still remain in memory for this visit. No permission is collected for future analytics or advertising services. Material changes require an updated notice and a fresh consent choice. The current site does not sell or share information for targeted advertising and respects Global Privacy Control for marketing.

Based on the operator-supplied Rocket Lawyer document. Website-specific corrections and storage inventory updated 1 October 2026. Company registration number remains TBC.